Insurance Virtual Assistants: Compare 15 VA Companies for Agencies
Insurance virtual assistant companies supply remote staff who do agency service work, from certificates and endorsements to renewals and client calls. Some place one dedicated assistant you direct, and others run a managed team that owns a workflow. Many assistants are unlicensed, and several vendors publish no licensing details, so plan to keep licensed tasks with your own staff.
We compared 15 companies on price and billing unit, where the staff work, licensing, dedicated or shared staffing and minimum term. A blank cell means the vendor doesn't publish that fact. Hourly and monthly prices sit in one column, so convert before you compare: $9 an hour at 40 hours a week is about $1,560 a month.
- Companies compared
- 15
- Publish a price
- 5
- Offer licensed assistants
- 3
Quick picks by need
One assistant at a published rate
A dedicated assistant with an hourly or monthly rate on the vendor's own site. Check what the rate includes.
Licensed assistants
At least one service offers licensed assistants. Ask which states and lines they hold.
Licensed account managers or call center
Licensed staff on a separate service, while the assistants themselves are unlicensed or unstated.
Spanish-speaking clients
Spanish speakers are offered on at least one plan.
InsBOSS, Agency VA, Staff Boom, Cover Desk, All Virtual Staffing, Agency Aid
Trying it without a long contract
At least one plan runs month to month or has no lock-in. Check notice periods.
Security paperwork for a larger agency
The vendor lists a SOC 2 report or shows a SOC 2 badge. Ask for the report, its type and date, and whether it covers the team doing your work.
Handing off a whole workflow
At least one service is a managed team or pod that does the work, instead of one assistant you supervise.
Agency VA, FBSPL, Staff Boom, Intogreat Solutions, Patra, Selectsys, ReSource Pro, Armasourcing, Cover Desk, Xceedance, Insuserve-1
Quick picks are matched on published features, not ranked. Each list follows our default order.
Compare 15 virtual assistant companies
| Company | Starting price | Billed by | Where they work | Licensed staff | Dedicated or shared | Minimum term | Spanish speaking |
|---|---|---|---|---|---|---|---|
| InsBOSS | Flex $1,100 a month, Premium by quote | Month | Philippines and Colombia | No | Dedicated | No lock-in on Premium | Yes |
| FBSPL | Quote only | Quote only | Account managers | Dedicated or team | |||
| Agency VA | From $2,349 a month per assistant | Month | Philippines and Latin America | Available | Dedicated or team | Yes | |
| Staff Boom | Shared Services $1,199 a module | Module | Peru and Philippines | Shared modules or team | Yes | ||
| Intogreat Solutions | Quote only | Quote only | Philippines | Dedicated or team | |||
| Patra | Quote only | Quote only | India and Philippines | Account managers and call center only | Dedicated or team | ||
| ReSource Pro | Quote only | Quote only | US, China, India and Serbia | Managed team | |||
| Selectsys | Quote only | Quote only | India, US oversight | Workflow desks | |||
| Cover Desk | Quote only | Quote only | Philippines, Mexico and US | Dedicated or team | Monthly minimum for On-Demand | Yes | |
| Xceedance | Quote only | Quote only | India | Managed service | |||
| Elevate Teams | From $2,500 a month per assistant, billed yearly | Month | Latin America | No | Dedicated | Month to month at the higher price, or a yearly plan | Spanish or Portuguese, not guaranteed |
| Armasourcing | Quote only | Quote only | Philippines | Dedicated | Month to month on Hourly, six months on Growth Partner | ||
| All Virtual Staffing | Quote only | Quote only | Offshore and nearshore | Available | Dedicated | Month to month | Yes |
| Agency Aid | From $9 an hour | Hour | Philippines, Central America and Jamaica | Dedicated | Yes | ||
| Insuserve-1 | Quote only | Quote only | India and US | Available | Assigned, with backups | Two months, per the CEO |
We sort these by our default order, built from trust factors rather than from who pays us. Prices as of October 2026.
See what agencies pay in the cost guide.
Questions to ask before you buy
Can a virtual assistant do licensed work?
Only if the assistant holds the right license for your state and line, and most don't. Agree in writing which tasks stay with your licensed staff, such as advice, quoting with a recommendation and binding.
How are assistants priced?
Some vendors charge by the hour and others by the month for a full-time assistant. An hourly rate of $9 at 40 hours a week comes to about $1,560 a month. A few price by module or workflow, and many quote only after a call.
Who employs the assistant?
Usually the vendor or a partner employer, which handles payroll and local law. Ask before you sign, because it decides who you pay and who carries the risk.
What happens when the assistant is out?
Some vendors supply a trained backup, and others leave the gap to you. Ask how fast cover starts and whether you pay for it.
Can I hire the assistant directly later?
Many contracts bar it for a set time or charge a buyout fee. Read the non-solicitation clause first.
How do vendors protect client data?
Look for managed devices, multi-factor login and access you control in your own systems. A SOC 2 or ISO 27001 report is stronger proof than a list of controls.
What do SOC 1, SOC 2 and ISO 27001 mean?
SOC 2 is an outside audit of a company's data controls, and SOC 1 covers controls over financial reporting. Type II covers a period of months, while Type I checks one point in time. ISO 27001 is a certificate for how a company manages security, and a badge on a website is not the report itself.
Frequently asked questions
What is an insurance virtual assistant company?
An insurance virtual assistant company provides remote staff who handle agency work such as service requests, renewals, quoting support and data entry.
How much do virtual assistant companies cost?
Five of the 15 virtual assistant companies on this page publish prices: InsBOSS, Agency VA, Staff Boom, Elevate Teams and Agency Aid. Starting prices per assistant per month run from $1,100 to $2,500 across the three that publish one. The cost guide has every published price.
How is this list ordered?
We start from a default order built on trust factors, which are how many buyer facts the vendor publishes, whether its identity is verified, how openly it shows prices, how long it has been in business and an editorial review. Affiliate and paid links play no part, and a higher spot does not mean a better product. Read how we order vendors.
How we researched this. We based this page on each vendor's published pricing where available, terms and product pages, reviewed in October 2026, together with our team's experience working with insurance agents and agency owners since 2008.