Armasourcing review for insurance agencies: pricing, tasks and licensing
Armasourcing places dedicated assistants from the Philippines with insurance agencies and runs an insurance contact center. Assistants work your hours and train on common agency systems.
It fits agencies that want a screened assistant with a long replacement guarantee. Prices are quoted by the hour, by the month or on a six-month term.
- Best for
- Agencies that want a screened Philippine assistant with a long replacement guarantee and no setup fee
- Price
- Quote only. No setup fee or deposit
- Where they work
- The Philippines
- Dedicated or shared
- Dedicated, full or part time
- Minimum term
- Month to month on Hourly, or six months on Growth Partner
- Languages
- English
Our take
Armasourcing screens thoroughly and backs the hire. Candidates pass skills, English and voice tests plus a background check and a paid trial project, and a full-time assistant can be replaced free for 110 days.
There is no setup fee or deposit, and its Hourly plan runs month to month. The Growth Partner term trades six months of commitment for a lower, locked rate.
Prices are quoted, and it holds no SOC 2 or ISO 27001 report, per its trust center. Armasourcing lists English only.
Pros
- No setup fee or deposit
- Free replacement for 110 days, with no cap
- Background checks, voice tests and a paid trial project
- Free interviews with up to three candidates
- Weekly quality reviews with written coaching notes
- Month-to-month Hourly plan
Cons
- No published rates
- No SOC 2 or ISO 27001
- No license details for assistants
- Lists English only
Pricing and setup fees
| Model | Price | Hours | Term |
|---|---|---|---|
| HourlyPart-time or uneven work | Quote only | As used | Month to month |
| Flat RateA steady full-time assistantFull-time choice | Quote only | 40 a week | |
| Growth PartnerAgencies ready to commit | Quote, locked at 10% below the usual rate | 40 a week | Six months |
- Setup or placement fee
- None. No setup, placement or recruiting fee and no deposit. The first invoice comes a day or two after the assistant starts.
What they can do
- Typical tasks
- Renewal reminders at 90, 60 and 30 days, certificates, new business and quote follow-up, AMS and CRM admin, inbound service calls, client follow-up, endorsements and policy changes with your review, life, health and benefits enrollment admin, referral partner outreach and marketing support.
Keep licensed work in-house. Armasourcing recommends leaving coverage advice and binding to your licensed staff. You review endorsements and policy changes, and you should check your state's rules before an assistant helps clients enroll in life or health coverage.
Who the assistants are
- Where they work
- The Philippines
- Hours and time zone
- Your business hours in your time zone. Part time is about 20 hours a week and full time is 40.
- Languages and phone work
- English. Assistants take inbound service calls and make follow-up calls, and phone hires pass a recorded voice test.
- Insurance experience
- Assistants train on Applied Epic, HawkSoft, EZLynx and AgencyZoom and on renewals, certificates, quote follow-up and AMS work. Lines served include P&C, life, health and benefits.
- Screening
- A skills test for the role, an English test, a live interview, a recorded voice test for phone roles, a personality profile, background checks and a paid trial project
- You choose the person
- Yes. You interview up to three screened candidates for free.
- Dedicated or shared
- Dedicated. One assistant works only for you. The contact center uses managed teams.
Agency systems and carrier portals
- AMS and CRM experience
- Applied Epic, HawkSoft, EZLynx and AgencyZoom
- Carrier work
- Assistants work inside your systems under accounts you control, and Armasourcing recommends role-based AMS access.
- Devices and credentials
- Armasourcing supplies equipment. You revoke access to your systems and Armasourcing revokes access to its own when the assistant leaves.
Client data security
Security
Every assistant signs an NDA before touching your systems. Access is role-based and screenshot capture can be turned off by agreement. Armasourcing holds no SOC 2 or ISO 27001 report, per its trust center.
Supervision and backup
- Who supervises
- An operations manager handles performance, quality reviews, coaching and cover, with an account manager for you. Time is tracked daily, and a weekly quality review comes with written coaching notes. Flat Rate and Growth Partner add daily quality checks and weekly reports.
- When the assistant is out
- If the assistant is sick or on leave, you tell the operations manager and Armasourcing arranges cover.
- Replacement
- If a full-time assistant isn't a fit within 110 days of starting, Armasourcing replaces them at no cost, with no cap on replacements. Growth Partner extends this to the full six months.
Who employs them
- Employer
- Armasourcing employs and pays the assistant and handles benefits, equipment and admin. You pay one invoice and run no foreign payroll.
Contract and exit
- Minimum term
- Hourly is month to month with no lock-in. Growth Partner is a six-month term.
- Notice and exit
- Growth Partner can be ended with 30 days notice after the first 90 days.
- Results guarantee
- Two guarantees. The 110-day one covers a poor fit. The separate 90-day one covers missed results and ends in a refund if the replacement also misses them.
Armasourcing alternatives
- InsBOSSFrom $6 an hourFlex at a set monthly price, or managed Premium by quote
- Agency AidFrom $9 an hourPublished hourly rates, with a Spanish-speaking tier
- Elevate TeamsFrom $2,500 a month per assistant on a yearly planPublished monthly prices instead of a quote
- Cover DeskQuote onlyOffice-based staff and a pay-as-needed On-Demand team
- Agency VAFrom $2,349 a month per assistantLicensed assistants and managed teams at published prices
See every option in insurance virtual assistants.
Frequently asked questions
How much does Armasourcing cost?
Armasourcing quotes by role, hours and skill. There is no setup fee or deposit.
Are Armasourcing assistants licensed?
No license details are posted. Armasourcing itself advises keeping advice and binding with your agents.
What if the assistant isn't a fit?
Armasourcing replaces a full-time assistant at no cost within 110 days of the start date.
Is there a minimum term?
Hourly and Flat Rate run month to month. Growth Partner is six months, with 30 days notice after the first 90 days.
How we researched this review. We based this review on the terms and product pages published by Armasourcing, reviewed in October 2026, together with our team's experience working with insurance agents and agency owners since 2008.
Corrections
Vendors change their pricing all the time and they don't email us when they do. So if you see a price on here that's gone up, a plan Armasourcing quit selling or a contract term that reads different now, let us know and send the link to the page where Armasourcing has it. Somebody here pulls up that page and checks it before we change anything on ours.