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Travelers life and health agents E&O through AMBA review for insurance agents: E&O cost, coverage and policy terms

By the IAT editorial team | Updated October 9, 2026

Agent E&O pays to defend you and settle a client's claim that your mistake cost them money. Travelers insures an E&O program for life and health agents and agencies, managed with AMBA Administrators, Inc.

It also covers BGAs, MGAs and benefits administrators, with mutual funds and P&C as add-ons.

Best for
Life and health agents, agencies, BGAs and MGAs, including benefits administrators
Price
Quote only
Insurer
Travelers Casualty and Surety Company of America
Lines covered
Life, health, accident and annuities, with mutual funds and P&C as options
Policy form
Claims-made, so the policy in force when a claim is made is the one that responds

Our take

Travelers fits larger life and health firms, such as BGAs, MGAs and agencies that also administer benefit plans. The extras are strong: disciplinary defense, crisis costs and pre-claim legal help all sit outside the limit.

The weak spot is defense. It comes out of your limit, and the deductible applies to it, so lean toward a higher limit.

Pros

  • Disciplinary and crisis costs paid outside the limit
  • Pre-claim legal help that doesn't touch the limit
  • Covers BGAs, MGAs and benefits administrators
  • Unlimited tail available when your quote offers it

Cons

  • Defense reduces the limit
  • No published prices
  • Paper application with several supplements

Who can buy

Who can buy
Individual life and health agents, agencies, brokerages, BGAs, MGAs, general agents and consultants
Licenses
Everyone you want covered must be actively licensed where required
Agency size or revenue
The smallest limit is only for firms under $75,000 in yearly life and health commissions and fees
Prior claims
Five years of claims and circumstances, with a supplement for each one
Supplements
Self-funded plan work, P&C work and subagent business each need their own form
Membership required
No

What it costs

How it's priced
Travelers underwrites each application. No premiums are published
What sets the price
Your revenue, products, claims history, limit and deductible
Mediation credit
Your deductible drops by half, up to $25,000, if a claim settles in mediation or within 30 days after

Insurer and admitted status

Issuing insurer
Travelers Casualty and Surety Company of America, per the May 2024 program overview
Administrator
AMBA Administrators, Inc., which manages the program with Travelers
States
Depends on underwriting and state rules. Some limit and deductible options vary by state

Policy form, prior acts and tail

Screenshot of Travelers life and health agents E&O through AMBA's product page at travelers.com
Travelers life and health agents E&O through AMBA's product page at travelers.com, as it looked on October 8, 2026.
Policy form
Claims-made, forms IPL-1000 and IPL-1001 (July 2010 edition)
Retroactive date
Shown on your declarations. It's the earliest date of past work the policy covers
Prior acts
Covered back to the retroactive date if no principal expected a claim on the knowledge date
Tail options
A free 60 days to report claims after the policy ends. If your quote offers it, you can buy 12, 24, 36 or 60 months or unlimited time within 60 days
Free tail for sole owners
If you die, retire or become disabled after three years insured with Travelers

Claims-made means the policy in force when the claim is made pays it. Send your current declarations page with the application so your retroactive date carries over.

Limits, deductibles and defense

Limit per claimAggregateDeductible
$100,000$300,000From $1,000, small firms only
$250,000$750,000$2,500 to $10,000
$500,000$1.5 million$2,500 to $10,000
$1 million$3 million$2,500 to $10,000

Per claim is the most paid on one claim. The aggregate is the most paid in a policy year. Other deductibles are possible with underwriting.

Defense costs
Inside the limit, so defense reduces what's left to pay a claim. The deductible applies to defense too. A limited defense-outside-the-limit option exists
New York
Defense can use up to half the limit and up to half the deductible

Consent to settle and exclusions

Consent to settle
Travelers needs your consent. If you refuse a settlement it recommends, it pays the offer plus defense to that date and 50% of later costs

Excluded

  • Criminal, dishonest or fraudulent acts, though innocent insureds keep coverage
  • Securities claims
  • Structured settlement annuities, life settlements and viatical settlements
  • Guarantees of funds or rates of return
  • Disputes over your fees, commissions or premiums
  • Insurer insolvency, unless the insurer was rated A- or better by AM Best
  • Contract liability you wouldn't have without the contract
  • Antitrust claims

Who the policy covers

The agency
The named firm and a qualifying predecessor firm
Employees
Current and former owners, partners, directors, officers, shareholders and employees
Independent contractors
Covered when they're licensed and named on the application
Subagents
Need a separate supplement
Spouses
Only for claims tied to an insured person's work

Included and optional coverage

CoverageIncluded or optionalLimit
Network and information security liabilityIncludedWithin the policy limit
Disciplinary and regulatory defenseIncluded, no deductible$25,000 each, $50,000 total, outside the limit
Crisis expensesIncluded, no deductible$10,000 each, $30,000 total, outside the limit
Pre-claim help from a lawyerIncluded at Travelers' choiceDoesn't use the limit or deductible
Breach response and notificationOptional$25,000 or $50,000
Mutual fund salesOptionalSet in the quote
P&C coverageOptional, agency application onlySet in the quote

How to apply

  1. Download the application

    Use the agency or individual application from the Travelers or AMBA site.

  2. Add supplements

    For P&C, self-funded plans, subagents or each past claim.

  3. Attach your declarations

    Include your current E&O declarations page if you're switching.

  4. Sign and send

    Electronic signatures are accepted. AMBA takes questions at 888-424-2310.

  5. Review the quote

    Travelers underwrites and quotes the policy.

Claims and risk management

How to report
Email BSIClaims@travelers.com, call 800-842-8496, fax or mail to Travelers in Hartford
When to report
In writing as soon as you can, during the policy or tail period
Before you act
Don't admit fault, settle or hire a lawyer without Travelers' written consent

Frequently asked questions

How much does Travelers E&O through AMBA cost?

Travelers quotes each application and doesn't post rates. Revenue, products, claims history and your limit set the price.

Are defense costs outside the limit?

No. Defense reduces the limit, though a limited outside-the-limit option is offered.

Can P&C agents get coverage?

P&C is an option you add to the agency application, so the program fits life and health agencies that also sell some P&C.

How do I apply?

Download the agency or individual application, add any supplements and sign electronically. AMBA answers questions at 888-424-2310.

How we researched this review. We based this review on the terms and product pages published by Travelers life and health agents E&O through AMBA, reviewed in October 2026, together with our team's experience working with insurance agents and agency owners since 2008.

Corrections

Vendors change their pricing all the time and they don't email us when they do. So if you see a price on here that's gone up, a plan Travelers life and health agents E&O through AMBA quit selling or a contract term that reads different now, let us know and send the link to the page where Travelers life and health agents E&O through AMBA has it. Somebody here pulls up that page and checks it before we change anything on ours.

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