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Big I Professional Liability review for insurance agents: E&O cost, coverage and policy terms

By the IAT editorial team | Updated October 9, 2026

Agency E&O pays for your defense and any settlement when a client says your advice or paperwork cost them. Big I, the Independent Insurance Agents & Brokers of America, sponsors a program written by Swiss Re for its member agencies.

It fits independent P&C agencies of any size that belong to a state Big I association. There are no published prices, since each state association quotes your agency after underwriting.

Best for
Independent P&C agencies that are Big I members, from one-person shops to firms with 100 or more staff
Price
Quote only, through your state Big I association
Insurer
Swiss Re Corporate Solutions America Insurance Corporation, rated A+ (Superior)
Lines covered
P&C, life and health, plus variable products for registered reps
Policy form
Claims-made: the policy in force when a client makes the claim is the one that responds
Admitted
Yes on the core program, so a state guaranty fund backs claims if the insurer fails

Our take

The core Big I program fits a member agency that wants a quote from people who handle agent E&O every day. It covers the agency, its owners and its staff on one policy, from a one-person shop to an agency with more than 100 employees.

Most agencies buy the admitted core program from Swiss Re. Very large agencies and agency networks have their own surplus lines versions.

The detail that matters most is that defense costs sit outside the limit, which runs up to $30 million. A long lawsuit doesn't eat into the money set aside to pay a claim.

Pros

  • Defense costs are paid outside the limit
  • The insurer needs your consent to settle
  • Regulatory defense and breach costs paid on top of the limit
  • A free unlimited tail for qualifying sole owners who retire
  • Premium credits for E&O classes and a loss-free record

Cons

  • You must belong to your state Big I association
  • No published prices, so you wait for a quote
  • Limits, forms and options differ from state to state
  • No online purchase or instant certificate

Who can buy

Licenses
Licensed independent agents and agencies
Lines
P&C and life and health agencies
Agency size or revenue
One-person agencies up to firms with more than 100 employees. Elite E&O is for agencies writing $50 million or more in premium a year
Membership required
Yes. You must be a member of your state Big I association

Membership dues are separate. Big I dues are billed by your state association and are not part of the E&O premium.

What it costs

How it's priced
Each agency is underwritten and quoted by its state association's E&O program manager
What sets the price
Your limit, deductible, lines, revenue, claims history and risk management work
Discounts
Up to 20% off for approved E&O seminars and up to 20% more for a loss-free record, by state
Payment plans
Several payment plans with no added fee

Compare the programs

Core programElite E&OAlliance E&O (networks)Allianz option
Who it's forMost independent agenciesAgencies with $50M+ in premiumAgency networks and clustersAgencies in participating states
Issuing insurerSwiss Re AmericaSwiss Re CapacitySwiss Re CapacityAllianz, company named on the quote
AdmittedVaries
Policy formClaims-madeClaims-madeClaims-madeClaims-made
Top limit$30MBy quoteOwn limit per member$5M per claim
Defense outside limitsBy quoteBy quote
Newly licensed pricing
Covers employeesBy quoteBy quote

Elite and Alliance are surplus lines policies, sold only through licensed surplus lines brokers. Each Alliance member agency carries its own limit and deductible, not a shared one.

Insurer and admitted status

Issuing insurer
Swiss Re Corporate Solutions America Insurance Corporation on the core program
AM Best rating
A+ (Superior)
Admitted
Yes on the core program, so a state guaranty fund backs it. Elite and Alliance use Swiss Re Corporate Solutions Capacity Insurance Corporation, a surplus lines insurer. The Allianz option varies by state, and the quote names the Allianz company
Administrator
E&O program managers at the 51 Big I state associations
States
All 50 states and DC. Limits, forms and options vary by state

AM Best rating as of September 2026. Swiss Re took over new and renewal business from Westport Insurance Corporation starting in 2021.

Policy form, prior acts and tail

Screenshot of Big I Professional Liability's home page at independentagent.com
Big I Professional Liability's home page at independentagent.com, as it looked on October 8, 2026.
Policy form
Claims-made
Retroactive date
The date on your declarations. If none is shown, you have full prior acts coverage
Prior acts
Full prior acts when no retroactive date is shown
Tail options
An extended reporting period gives you more time to report claims after the policy ends. You get 60 days free. You can buy one, two or three years at 85%, 135% or 170% of your average premium, within 60 days
Retirement tail
Free and unlimited for a sole owner and sole producer who retires at 62 after 10 years insured, or who dies or becomes disabled
Form number
SP 4 584 1021 (October 2021)

Claims-made means the policy in force when the claim is made pays it. When you switch carriers, ask the new insurer to keep your retroactive date so past work stays covered.

Limits, deductibles and defense

Limit per claimAggregateDeductible
Up to $30 millionUp to $30 millionFirst-dollar, loss and expense or aggregate options
$5 million (Allianz)$5 millionAggregate options, waived after five claim-free years
$3 million (Allianz)$6 millionAggregate options, waived after five claim-free years

Per claim is the most paid for one claim. The aggregate is the yearly total for all claims. Some states cap the core limit at $20 million or $25 million.

Defense costs
Outside the limit on the core program and the Allianz option, so legal bills don't shrink what's left for a settlement
Deductible
Applies to damages, not defense costs
Deductible credits
Waived when you have a client's signed refusal of the coverage at issue. Cut 50% after three claim-free years or at first mediation, and 75% if the claim settles before a lawsuit. The most saved is $25,000

Consent to settle and exclusions

Consent to settle
Yes. Swiss Re needs your consent and you can't unreasonably refuse it
Refusing after you leave
Once you no longer hold a Swiss Re policy, refusing a settlement it recommends means you pay 20% of any later award above that amount and 20% of later defense costs. A tail doesn't count as holding a policy
Allianz option
A similar 80/20 split: if you refuse a recommended settlement, the insurer pays 80% of the extra cost and you pay 20%

Excluded

  • Claims between people insured on the same policy
  • Third-party administrator work, paid or not
  • Viatical and stranger-owned life insurance sales
  • Running COBRA administration for a group plan
  • Refunds of fees, commissions or premiums
  • Carrier insolvency, unless the insurer was rated B or better or covered by a state guaranty fund

Who the policy covers

The agency
The named agency and any agency it took over
Employees
Current and former employees, plus leased and temporary staff
Owners
Partners, LLC members, officers, directors and stockholders. A sole owner's spouse or domestic partner too
Independent contractors
Covered for work done for the agency
Newly acquired agencies
Covered for 120 days if you own a majority and they add no more than 15% to revenue

Included and optional coverage

CoverageIncluded or optionalLimit
Regulatory defenseIncluded, outside the limit$100,000 a year
Your own data breach costsIncluded, outside the limit$25,000 an incident, $1,000 deductible
Client data breach claimsIncluded$1 million
Crisis managementIncluded, outside the limit$20,000
Lost earnings while at trialIncluded, outside the limit$1,500 a day, $75,000 a year
Catastrophe extra expenseIncluded, outside the limit$25,000 per event, $50,000 a year
Subpoena costsIncluded, outside the limitSet on your declarations
Key person assistanceIncluded for agencies under five staff$5,000
Real estate, investment adviser and benefits E&OOptionalBy quote

How to apply

  1. Find your state program

    Pick your state on the Big I E&O page and join the association if you aren't a member.

  2. Complete the application

    The online form goes to your state's E&O program manager.

  3. Send what they ask for

    The program manager may ask for more details about your agency before quoting.

  4. Review the indication

    You get a quote with the limit, deductible and options for your agency.

  5. Bind and pay

    Choose a payment plan and get your policy from the state association.

Claims and risk management

How to report
Send Swiss Re's claim form and papers to ClaimsNAFINPRO_corporatesolutions@swissre.com, with a copy to your state association
Questions
Swiss Re claims at 800-255-5931
Claims handled by
Swiss Re Corporate Solutions

E&O Guardian gives members checklists, sample declination forms and record-keeping guides. Many states give premium credits for E&O classes, agency audits and website reviews.

Cancellation and renewal

You cancel
Send written notice with the date you want it to end
The insurer cancels
Only for nonpayment once the policy is 60 days old, with 10 days' notice. Before that, 30 days' notice for other reasons
Refunds
Short-rate when you cancel, so you get back a little less than the unused share. Pro rata when the insurer cancels
Renewal date
Agencies that qualify can renew without a new application
Payment options
Several payment plans with no added fee

Frequently asked questions

How much does Big I E&O cost?

Big I doesn't publish prices. Your state association's program manager quotes each agency, and E&O classes and a loss-free record can lower the premium.

Who issues the Big I E&O policy?

Swiss Re Corporate Solutions America Insurance Corporation, rated A+ (Superior) by AM Best.

Do I have to be a Big I member?

Yes. Join your state association first, then apply through its E&O program manager.

Are defense costs inside or outside the limit?

Outside on the core program, so legal bills don't reduce what's left to pay a claim.

What happens to prior acts if I switch to Big I?

Your retroactive date goes on the declarations. Ask to keep the one from your current policy so past work stays covered.

How we researched this review. We based this review on the terms and product pages published by Big I Professional Liability, reviewed in October 2026, together with our team's experience working with insurance agents and agency owners since 2008.

Corrections

Vendors change their pricing all the time and they don't email us when they do. So if you see a price on here that's gone up, a plan Big I Professional Liability quit selling or a contract term that reads different now, let us know and send the link to the page where Big I Professional Liability has it. Somebody here pulls up that page and checks it before we change anything on ours.

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