Eclipse review: pricing, downloads and accounting
Eclipse is a Windows agency management system from North American Software Associates for independent P&C agencies. It holds customers, policies, carrier downloads, ACORD forms and agency accounting, with an optional general ledger.
It fits small and mid-size agencies, including owners who run several agencies in one database. The vendor prices it per user and says there is no long-term contract. It runs on your own server or hosted.
- Best for
- Small and mid-size independent P&C agencies, including several agencies in one database
- Lines
- Personal and commercial P&C, farm and life and health
- Price
- Quote only, per user. Data transfer from about $750
- How it runs
- Windows program on your server, or Eclipse Online hosted by the vendor
- Carrier downloads
- Daily IVANS downloads from 596 listed carriers
- Accounting
- Agency bill and commissions included. General ledger with Full Accounting, or QuickBooks
- Contract
- No long-term contract, per the vendor's FAQ. No written terms published
- Demo or trial
- Free live demo. No free trial
Our take
Eclipse suits a small or mid-size P&C agency that wants a plain Windows system, a trainer of its own and no long-term contract, per the vendor. Owners with more than one agency can keep them in one database with separate books and security.
Decide how you want your books kept. Every plan does agency bill and commissions, but the general ledger needs Full Accounting or QuickBooks. The software is Windows only, so plan on your own server or the vendor's hosted version.
Pros
- No long-term contract, per the vendor
- A dedicated trainer through 60 to 90 days of onboarding
- Daily downloads from a long carrier list
- Several agencies in one database
- Commission income set to cash or accrual by carrier
- Premium increase alerts at renewal
Cons
- No published prices
- Windows only, on your server or a hosted desktop
- No staff or client app of its own
- General ledger needs Full Accounting or QuickBooks
- No written terms published
Plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| EclipseEvery agencyWhere most agents start | Quote only, per user | Standard Accounting: receivables, invoices, carrier and producer commissions and a QuickBooks link. Onboarding with a trainer and phone and email support |
| Full AccountingAgencies that want their books in Eclipse | Quote only | General ledger, profit and loss, and CheckWriter for checks, deposits, bank reconciliation and sweeps |
| Fee | Price | When it applies |
|---|---|---|
| Data transfer | From about $750 | Moving your data from your old system |
| ePayPolicy | $50 a month | Paid to ePayPolicy for online invoice payments, no sign-up cost |
From the vendor's FAQ and product pages, checked October 2026. Pricing is per user and quoted for each agency.
Good to know before you buy
- Your computers may need an upgrade to meet Eclipse's hardware needs.
- Local installs under 15 users run on SQL Server Express, which caps each database at 10 GB.
- The vendor doesn't support your own backup system.
Clients and policies
Each customer has a tree that shows every policy, whatever the carrier, with claims, related parties, drivers, vehicles, documents and follow-ups. Policy screens cover personal auto, home, farm, business auto, commercial package, workers comp and life and health.
- Moving policies
- Between customers, or between agencies in one database, with a few limits
- Several agencies
- One database can hold several agencies or locations with separate customers, accounting and security
Carrier downloads
- Download routes
- IVANS, the network most carriers use to send downloads
- Policy downloads
- Daily, personal and commercial. Initial downloads load your current policies after go-live
- Commission downloads
- Direct bill commission statements, processed and posted
- eDocs and claims
- From carriers marked for them on the vendor's list
- Real-time with carriers
- Billing, claims, policy, loss, endorsement and payment lookups, plus auto and home quotes, with listed carriers
- Unmatched downloads
- The Policy Matching Tool assigns them to a customer. The Work Center counts what's waiting
- Carrier list
- A download partner list on the vendor's site
North American Software's list names 596 carriers as of October 2026: 506 for personal lines, 211 for commercial, 231 for commission statements and 82 for claims. Many carriers appear on more than one list.
Certificates, ACORD forms and claims
- ACORD forms
- Filled from policy data, with guides for common forms. ACORD forms are the industry's standard insurance forms
- Certificates
- Certificates of insurance and evidence of property from policy data
- Binders
- A binder log with an expiration report
- Policy changes
- Endorsements tracked on the policy, with live endorsements for listed carriers
- Claims
- Claims on the customer, an Open Claims tile and claims downloads
- Renewals
- Renewal alerts, an expiration list and an alert when a premium jumps past your threshold
Rating and quoting
- Raters that connect
- PL Rating, TurboRater, AccuAuto, ACS 2000, Applied Rater, Capital, Quomation, WinRater and others
- How quotes come in
- Auto and home data goes to and from most listed raters. TurboRater handles auto only
- Other options
- See raters and quoting tools that connect to other agency systems
Accounting and commissions
Included in every plan
- Agency bill premium, invoices, statements and installments
- Direct bill commission reconciliation
- Producer commission payables
- Premium finance and lienholder billing
General ledger
With Full Accounting, a double-entry general ledger with profit and loss, balance sheet and year-end close. Without it, Eclipse posts its entries to QuickBooks.
- Commission income
- Set to accrual, cash or manual for each carrier, separately for agency bill and direct bill
- Payments
- ePayPolicy sends invoices for card or ACH payment and posts them back. Statements can't go through it
- Bank work
- CheckWriter, with Full Accounting, writes checks, reconciles the bank and tracks carrier sweeps
Documents, email and e-signature
- Storage
- On your server, or the vendor's hosted server
- Drag emails onto a customer. Send from Eclipse with templates, with Outlook calendar sync and an AI rewrite tool
- E-signature
- Formstack Sign and RSign, sent from the ACORD list
- Encryption
- RMail encrypted email
- Marketing
- Form letters and mass email, plus Agency Revolution, Levitate and PolicyLift
Tasks, texting and phones
- Tasks and renewals
- Follow-ups, alerts and task tracking. Daily Posting runs installments, downloads and expiring binders
- Sales pipeline
- Prospects, a Sales Center tile and cross-sell reports
- Texting
- Each user gets a number through Twilio, with opt-out. No mass texting
- Staff status
- An Employee Status board shows who is available
Mobile and client portal
Staff on the go
No app. Agency Portal, free for Eclipse Online customers, works in a phone or tablet browser for lookups, notes and follow-ups.
Clients
Through GloveBox, insureds get an agency-branded app for ID cards, documents, bills, claims and change requests.
Integrations and API
| Connects to | Type | Direction | What it does |
|---|---|---|---|
| IVANS | Carrier downloads | Into Eclipse | Policy, claims, commission and eDocs downloads |
| Carrier real-time | Carrier connection | Both ways | Billing, claims, policy and quote lookups with listed carriers |
| PL Rating | Rater | Both ways | Auto and home quote data |
| TurboRater | Rater | Both ways | Auto quote data |
| QuickBooks | Accounting | Both ways | Accounts in, Eclipse entries out |
| ePayPolicy | Payments | Both ways | Invoice payments posted back |
| Formstack Sign, RSign | E-signature | Both ways | Signed forms back with an audit trail |
| Twilio | Texting | Both ways | Texts with customers |
| RMail | Out of Eclipse | Encrypted email | |
| Agency Revolution, Levitate, PolicyLift | Marketing | Out of Eclipse | Client email and marketing |
| GloveBox | Client app | Out of Eclipse | Branded client app and portal |
- API
- A public API for custom connections, by request through the vendor's integration form
Hosting and product status
- How it runs
- Windows program on your own server with Microsoft SQL Server, or Eclipse Online through Remote Desktop
- Where data lives
- Your server, or the vendor's hosted setup on Microsoft Azure
- Product status
- Current. Version 6.2, last updated December 2025, with monthly newsletters
Getting started
Book a free demo
North American Software walks through Eclipse live and quotes per user.
Meet your trainer
A dedicated trainer runs onboarding and stays your contact afterward.
Test conversion
The vendor installs Eclipse and converts your data for you to check during web training.
Go live
A fresh conversion, usually half a day to a full day of downtime. Keep one user on the old system for a while.
Request downloads
Ask each carrier for an initial download to fill in policy details, then daily downloads follow.
Onboarding runs 60 to 90 days.
Support and training
- Channels
- Phone, email, a support form and live screen-sharing
- Hours
- Weekdays 8 a.m. to 5 p.m. Central
- Training
- Web training at setup and self-paced videos for new staff
Security
How client data is protected
- Administrator sets users and security
- Security by agency in multi-agency databases
- Logon activity and activity history reports
Contract and your data
- Term
- The vendor says there is no long-term contract and clients are never locked in
- Your data when you leave
- On a local install the database is on your server. Report Maker exports chosen fields to text files
The vendor publishes no written terms, so get the terms in writing before you sign. From its FAQ, checked October 2026.
Eclipse alternatives
- HawkSoft$99 a seat a monthPublished price, with cloud data
- AgencyProQuote onlyWindows AMS with a general ledger in every license
- Newton by Agency SystemsQuote onlyLong-running Windows AMS with its own client portal
- JenesisLinkQuote onlyClient management and marketing tools built around its own AMS
- XanatekQuote onlyBilled monthly by user count, with its own rater
See every option in insurance agency management systems.
Frequently asked questions
How much does Eclipse cost?
The vendor prices Eclipse per user and quotes each agency. Moving your data typically starts at about $750.
Does Eclipse require a contract?
No. The vendor says clients are never locked into a long-term contract.
Is Eclipse cloud based?
Eclipse is a Windows program. Eclipse Online is the vendor's hosted version, reached through Remote Desktop.
Does Eclipse have a general ledger?
With the Full Accounting option, yes. Otherwise Eclipse posts its entries to QuickBooks.
How long does it take to switch to Eclipse?
Onboarding runs 60 to 90 days with a dedicated trainer, and go-live usually takes half a day to a full day.
How we researched this review. We based this review on the terms and product pages published by Eclipse, reviewed in October 2026, together with our team's experience working with insurance agents and agency owners since 2008.
Corrections
Vendors change their pricing all the time and they don't email us when they do. So if you see a price on here that's gone up, a plan Eclipse quit selling or a contract term that reads different now, let us know and send the link to the page where Eclipse has it. Somebody here pulls up that page and checks it before we change anything on ours.