Questpro review: services, fees and terms
Questpro recruits for insurance agencies, brokerages, carriers, MGAs and TPAs, from CSRs and producers to C-suite leaders. It also supplies temps, interim executives and new graduates.
Fees are quoted before you start. Questpro advertises a 90-day satisfaction promise.
- Best for
- Agencies, carriers and TPAs that want search and temps from one insurance recruiter
- Type
- Contingency and retained search, temp staffing, interim executives and graduate hiring
- Roles
- Producers, CSRs, account managers, underwriters, claims and executives
- Lines
- P&C, life, health, workers comp and surplus lines
- Fee
- Quoted before you start
- Guarantee
- 90-day satisfaction promise
- Agency types
- Agencies, brokerages, carriers, MGAs, TPAs and self-insured employers
Our take
Questpro suits an agency, carrier or TPA that wants direct hire, temps and occasional interim executives from one insurance recruiter. It has recruited for insurance from Dallas since 1996 and also runs a graduate hiring program.
Fees are quoted before you start. Questpro publishes a 90-day satisfaction promise but not what it covers, so ask for the terms.
Pros
- 90-day satisfaction promise
- Contingency, retained, temps and interim executives
- Graduate and entry-level recruiting
- Skills and behavior tests for temps
Cons
- Fees are quoted, not published
- What the promise covers isn't published
- Temp conversion fee isn't published
- Insurance is one desk of several, alongside IT and managed care
Roles, lines and region
- Roles
- Producers, CSRs, account managers, underwriters, claims adjusters and examiners, actuaries, loss control, risk management, operations, sales and marketing, nurse case managers and executives
- Seniority
- Interns and recent graduates through C-suite
- Lines
- Personal and commercial P&C, life, health, workers comp and surplus lines, plus managed care and cyber
- Agency types
- Agencies, brokerages, carriers, TPAs, MGAs, insurtechs and self-insured employers
- Where
- Anywhere in the US, including remote jobs
How they work
Contingency (QDirect)
You pay when you hire a candidate Questpro sent. Candidates are prescreened.
Retained (QDirect)
For executives. Video screening, in-person interviews and weekly meetings with you, with terms in a proposal.
Temp and temp-to-hire (QTemps)
Temporary, contract and temp-to-hire staff on Questpro's payroll.
Interim executives (QExecs)
Contract executives to lead for a while or coach a successor.
Fees and when you pay
| Model | Fee | Paid when |
|---|---|---|
| Contingency | Quoted before you start | When you hire |
| Retained | Set in a proposal | Set in the proposal |
| Temp and temp-to-hire | Quoted before you start | Set in your quote |
A Questpro article dated March 2025 says temps and direct hires carry no upfront fee. Confirm that in your quote.
Guarantee
- How long
- 90 days
- Name
- The Questpro Promise
Get the promise in writing. Questpro publishes the length but not what the promise covers or what you get back, such as a new search or part of the fee.
Finding and screening candidates
- Where candidates come from
- Its candidate network, a research team, industry contacts and a college network
- Contingency
- Prescreened candidates
- Retained
- Video screening and in-person interviews
- Temps
- Skills and behavior tests built for your job
- Background checks
- On retained searches and temps
- Updates
- Weekly meetings with the hiring manager on retained searches
Temporary staffing and conversion
- Temp roles
- Temporary, contract and temp-to-hire, plus interim executives
- Payroll
- QTemps runs payroll for its temps
- Programs
- Works with the vendor management systems some insurers use to run contract staff
- Contract
- QTemps advertises no rigid contracts
Questpro alternatives
- The Jacobson GroupQuote onlyInterim experts and temps with no head count minimum
- King's Insurance StaffingQuote onlyCall center and premium audit staff for carriers
- Capstone Search GroupQuote onlyAdds a part-up-front exclusive search and outsourced recruiting
- The Carlisle GroupQuote onlyReplacement guarantee spelled out by search type
See every option in insurance recruiting firms.
Frequently asked questions
How much does Questpro charge?
Fees are quoted before you start. A contingency fee is due when you hire.
Does Questpro charge anything up front?
Its 2025 article says no for temps and direct hire. Retained terms come in a proposal.
Does Questpro guarantee its placements?
It advertises a 90-day satisfaction promise. Ask what it covers before you sign.
Can I hire a Questpro temp?
Yes, through QTemps temp-to-hire. Ask for the conversion fee in writing.
Does Questpro recruit new graduates?
Yes. QGrads finds interns and entry-level staff through a college network.
How we researched this review. We based this review on the terms and product pages published by Questpro, reviewed in October 2026, together with our team's experience working with insurance agents and agency owners since 2008.
Corrections
Vendors change their pricing all the time and they don't email us when they do. So if you see a price on here that's gone up, a plan Questpro quit selling or a contract term that reads different now, let us know and send the link to the page where Questpro has it. Somebody here pulls up that page and checks it before we change anything on ours.