Insurance Relief review: services, fees and terms
Insurance Relief supplies temporary, temp-to-hire and permanent staff to insurance agencies, brokerages, carriers and TPAs, from CSRs and account managers to claims examiners. It is the insurance staffing arm of PrideStaff.
There is no fee to start. Temps are billed by the hour, and direct-hire billing waits until you accept the candidate.
- Best for
- Agencies, brokerages and carriers that want a temp they can hire later
- Type
- Temp, temp-to-hire and direct-hire staffing
- Roles
- Account managers, CSRs, producers, underwriters, raters and claims staff
- Lines
- P&C, workers comp and employee benefits
- Fee
- Temps billed by the hour. No fee to start
- Agency types
- Agencies, brokerages, carriers, wholesalers, MGAs and TPAs
Our take
Insurance Relief suits an agency, brokerage or carrier that needs a CSR, account manager or claims temp now and may want to hire that person later. It screens with a skills interview and an in-person behavioral interview before a temp starts.
There's no fee to start, temps are billed by the hour and a direct hire isn't billed until you accept the candidate. Most of its published job examples are in California, so confirm it covers your area.
Pros
- No fee to start recruiting
- Temps billed only for hours worked
- You approve each timesheet
- Background checks and drug tests when you want them
- Conversion fee agreed before the assignment
Cons
- Hourly rates and direct-hire fees aren't published
- Conversion fee amount isn't published
- Most published job examples are in California
- No published guarantee
Roles, lines and region
- Roles
- Account managers, CSRs, commercial and personal lines producers, benefits producers, underwriters and assistants, raters, loss control, claims adjusters and examiners and nurse case managers
- Seniority
- Assistants and trainees through supervisors, managers and benefits executives
- Lines
- Commercial and personal P&C, workers comp and employee benefits
- Agency types
- Agencies, brokerages, carriers, wholesalers, MGAs, MGUs, E&S companies, reinsurers and TPAs
- Where
- US, including remote and hybrid jobs
How they work
Temp staffing
Staff to cover busy seasons, projects and leave. Insurance Relief employs them and bills you for hours worked.
Temp-to-hire
Try the person first and hire them later. Hiring before the agreed hours brings a fee set in advance.
Direct hire
A permanent hire. Billing starts once you accept the candidate.
Fees and when you pay
| Model | Fee | Paid when |
|---|---|---|
| Temp and temp-to-hire | An hourly rate for hours worked | Weekly, the week after the work |
| Hiring a temp early | A conversion fee agreed in advance | When you hire before the agreed hours |
| Direct hire | Quote only | Once you accept the candidate |
No fee to start recruiting. Rates are quoted, and you can pay invoices electronically.
Guarantee
Ask for the replacement guarantee in writing before you sign. Insurance Relief publishes no guarantee on direct hires. Temp-to-hire lets you try the person first.
Finding and screening candidates
- Where candidates come from
- Job ads, a recruiting plan for your role and a pool of screened candidates
- Interviews
- Phone screen, skills interview, in-person behavioral interview and orientation
- References
- Checked as part of selection
- Background checks
- County or national searches, as you choose and pay for
- Drug tests
- Instant oral tests in house or lab tests
- Training
- Software training, including Microsoft Office
Temporary staffing and conversion
- Who employs the temp
- Insurance Relief, which offers its temps health coverage
- Billing
- By the hour, invoiced weekly
- Timesheets
- Temps enter time in WebTime and you approve it by email
- Hiring the temp
- A conversion fee agreed in advance if you hire before the agreed hours
- Sick pay
- Included in the hourly rate in most cases
Insurance Relief alternatives
- IOS Staffing ServicesQuote onlyPayroll for workers you find yourself
- The James Allen CompaniesQuote onlyNo conversion fee once a temp works the required hours
- The Jonus GroupQuote onlyNationwide search for permanent agency hires
- EZ Recruiting & Consulting$3,000 per hireFlat fee per hire for captive agencies
See every option in insurance recruiting firms.
Frequently asked questions
How much does Insurance Relief charge?
Temps are billed by the hour for time worked, and there is no fee to start. Rates and direct-hire fees are quoted.
Can I hire an Insurance Relief temp?
Yes. Hiring before the agreed hours brings a conversion fee set in advance.
Does Insurance Relief run background checks?
Yes, county or national searches as you choose, plus drug tests if you want them.
Does Insurance Relief guarantee its placements?
None for direct hires appears on its site. Ask before you hire.
Where does Insurance Relief recruit?
It places staff across the US and in remote roles. Ask whether it covers your state.
How we researched this review. We based this review on the terms and product pages published by Insurance Relief, reviewed in October 2026, together with our team's experience working with insurance agents and agency owners since 2008.
Corrections
Vendors change their pricing all the time and they don't email us when they do. So if you see a price on here that's gone up, a plan Insurance Relief quit selling or a contract term that reads different now, let us know and send the link to the page where Insurance Relief has it. Somebody here pulls up that page and checks it before we change anything on ours.