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The quiet changes that move your costs and your close rate, like a lead vendor shortening its return window, a carrier trimming commissions or a new calling rule. Plus price, policy and feature changes at the vendors we cover.

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Most agents find out the hard way. A lead vendor quietly changes its terms, a dialer raises prices or a carrier rewrites its marketing rules. We track the small stories that change what you pay and how you sell, then tell you what it means for your agency.

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